Acceptance of Terms
By accessing or utilizing the KT Store website, users unequivocally acknowledge that they have read, understood, and agreed to adhere to the prevailing terms and conditions outlined herein. These terms represent a legally binding agreement between the user and KT Store, forming the basis of all interactions and transactions conducted on the site. It is essential for users to thoroughly review these terms to fully grasp the rights, obligations, and restrictions that come into play when engaging with the KT Store platform.
The acceptance of these terms is not a mere formality; it forms the foundation of a transparent and respectful user-experience. Every visitor, whether they seek to browse, purchase, or otherwise engage with our content, must recognize that by doing so, they are consenting to be bound by these conditions. It is recommended that users take the time to contemplate each term and its implications, ensuring that they are comfortable with the stipulations put forth.
Furthermore, the KT Store reserves the right to amend these terms and conditions as deemed necessary. Users should be aware that such modifications are effective immediately upon publication on the website. Thus, it is the responsibility of users to periodically check for updates to these terms. Continued use of the site after any changes constitute acceptance of the new terms. By abiding by these guidelines, both KT Store and its users can create an environment that fosters trust and promotes a seamless online interaction.
In summary, acknowledging and accepting the terms and conditions of the KT Store is imperative for facilitating a safe and equitable online experience for all users. This commitment ensures that users are well-informed about their privileges and responsibilities during their engagement with the KT Store website.
Product Information and Orders
At KT Store, we are committed to providing our customers with comprehensive and accurate product information. This includes detailed descriptions, pricing, and availability for each item in our inventory. We strive to present our products in a manner that allows customers to make informed purchasing decisions. However, while we make every effort to ensure the accuracy of the information displayed, we acknowledge that there may be instances where product data contains errors or discrepancies. Factors such as oversight, manufacturer updates, or technical issues may contribute to these inaccuracies. Therefore, we cannot guarantee that all information provided is error-free.
The ordering process at KT Store is designed to be straightforward and user-friendly. Customers can browse our extensive catalog online and select items for purchase. Once an item is added to the shopping cart, customers will proceed to checkout, where they will be required to enter shipping and billing information. We accept various payment methods to accommodate our diverse customer base, including credit cards, debit cards, and online payment platforms. Upon successful completion of the order, a confirmation email will be sent to the customer.
Orders are processed in a timely manner upon receipt of payment. Customers should be aware that the fulfillment of orders is contingent upon product availability. If an item is out of stock or cannot be delivered for any reason, we will inform the customer promptly and provide options for alternative products or refunds. Moreover, we reserve the right to cancel any orders deemed necessary due to pricing errors or other issues. We value our customers’ trust and aim to ensure a positive shopping experience through transparency and reliability in our product information and order processing practices.
Shipping, Returns, and Refunds
At KT Store, we prioritize customer satisfaction and aim to provide clear information regarding our shipping, returns, and refunds policies to enhance your shopping experience. Our shipping policy is designed to ensure efficient processing and timely delivery of your orders. Generally, orders are processed within 1-3 business days after Payment confirmation.
Shipping charges for your order will be calculated and displayed at checkout.
free shipping for orders over ₹5000
Deliveries are made from monday to friday . We will contact you via text message with the phone number you provided at checkout to notify you the day of our arrival.
your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions.
We currently do not offer international Shipping
The estimated delivery time varies based on location, typically ranging from 5 to 10 business days. During peak shopping seasons or holiday periods, please anticipate potential delays.
Shipping costs are calculated based on the delivery address and the weight of the items being purchased. Customers will be informed of the exact charges at the checkout stage. We are committed to offering a variety of shipping methods to accommodate different preferences and budgets, allowing you to select the best option suitable for your needs.
Refund Policy
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Dhoopsticks (Incense Sticks) are fragile and may break during shipping. No exchange would be applicable to it. Although in case of the product being in unusable condition, we would accept an exchange after having received a video of unpacking the item.
When it comes to our returns and refund policy, KT Store generally does not accept returns unless the items received are damaged upon arrival. We encourage customers to thoroughly inspect their purchases upon receipt. In the unfortunate event that you receive a faulty item, please contact our customer service within 14 days of delivery. Detailed guidance will be provided on how to initiate a return, including information on how to package the item securely to prevent further damage during the return process.
To facilitate a smooth return or exchange, customers must provide proof of purchase, such as an order confirmation or receipt. We strive to address issues promptly and efficiently to ensure that customers receive the quality service they expect. Upon verification of the return, KT Store will issue a refund through the original payment method. Our aim is to maintain transparency in our policies and provide a hassle-free experience for our valued customers.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Returns(If Applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 30 days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
To return your product, you should mail your product to: KT Store,Sector N-504,Aashiyana Colony, Kanpur Road, Lucknow. Uttar Pradesh.226012.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We would keep updating you on the number shared by you.
Intellectual Property, User Accounts, and Disclaimers
At KT Store, we place significant emphasis on intellectual property rights associated with our website’s content. The materials located on our site, including text, images, and logos, are protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of these contents can lead to legal action. We encourage our users to respect these rights and refrain from using any proprietary material without prior written consent from KT Store. This policy not only enhances the respect for creativity but also fosters a culture of trust amongst users.
Users are required to create accounts to access certain features of KT Store. It is imperative that users provide accurate information when creating their accounts and are responsible for maintaining the confidentiality of their account credentials. Any activities conducted under a user’s account are their responsibility, and users must promptly notify KT Store of any unauthorized access or other breaches of security. By ensuring that account information is kept confidential, users play a crucial role in safeguarding their personal data and enhancing their experience on our platform.
As a provider of handmade products, KT Store wants to make clear that while we strive to maintain high-quality standards, the unique nature of our creations may result in variations from product descriptions or images. Therefore, we advise customers to consider these possibilities when making purchases. Additionally, our terms include disclaimers of liability; KT Store will not be held responsible for any indirect, special, or consequential damages arising from the use of our products or services. Our terms and conditions are governed by Indian law, and by using our services, users agree to comply with these legal guidelines, thereby reinforcing the integrity of their purchasing experience.